“a superb service in sorting, reviewing and providing a chronology…an impeccable standard and cannot be matched” – Irwin Mitchell
“Sending the records to you is one of the best things I have ever done…You can be very proud of the service you provide! – Matthew J.Nagle & Co Solicitors
“…a very professional service, with a high standard of work, turned over quickly, and very competitively priced” – Timms
Medical Record Collation
Here at MRC the foundation of our service is experience. Sally Gordon, the owner and MD is a former nurse with 20 years’ medico-legal experience. Over this time our team has grown to include nurses, midwives, dentists and doctors who cover in excess of 70 clinical specialisms. Between them they have over 500 years of clinical and medico-legal experience.
Sally remains an integral part of the team; her clinical background is paramount to the recruitment of all new healthcare professionals, our comprehensive in-house training and our rigorous quality control process.
We work for a large number of law firms nationwide and have built up many long term relationships with our clients who often see us as an extension of their team. Our clinical knowledge, expertise and customer focus underpins our service and assists you in delivering the very best outcome for the injured client. Our reputation for delivering a top quality and cost efficient service is endorsed by our numerous testimonials.
MRC have been approved by both AvMA and APIL (Tier 1) to be on their dedicated database of experts for pagination services. Sally has also spoken at the annual ‘Law Practice & Procedure Course’ run by AvMA on the benefits of properly sorted and analysed medical records.
MRC maintains a robust information security management system designed to exemplify good practice in information security. We comply with the General Data Protection Regulations due to come into force in May 2018 (as well as existing legislation) and comply with the Government’s Cyber Essentials scheme.
Our service is designed to cater to the requirements of each individual case and we are very well equipped to adapt according to your instructions, as the case may need it. Having worked on thousands of cases over the years we are no stranger to the repeated issues that can arise from collating medical records. We’re confident that the collective experience of our staff can overcome any challenge that your records may present.
In addition to an adaptive service we also offer flexibility in price. Our team are adept at working with estimates and are happy to work closely with you to determine the best way to proceed according to your budget.
We also understand that costings for cases can often be unpredictable which is why we offer a choice of either fixed or deferred fees which can be adjusted to suit the needs of your particular case. We also have plenty of experience with cases which are funded by ATE insurance.
Our growing team includes nurses, midwives, dentists and doctors all with many years’ experience in over 70 areas of clinical speciality. Each case is assigned to the member of the team with the most knowledge of the particular specialism. In our experience this provides the best analysis of the records, enables us to work more efficiently and therefore keep costs to a minimum.
It is this clinical expertise and understanding that underpins our service and assists you to deliver the very best outcome for your injured client.
As the owner of one of the four industry leading firms within the pagination sector Sally is excited to be a founder member of the association PAGE (Pagination Accredited Group of Experts). The purpose of PAGE is to promote professional standards and best practice in the preparation of medical records for use in litigation.
I got the opportunity this morning of reviewing what you have sent back to me.
My goodness! You have done an extraordinary job!
Sending the records to you is one of the best things I have ever done.
Instead of having about two thousand sheets in no particular sequence, order or category, I have them all now neatly ordered, categorised and indexed so that instead of trying to find a needle in a haystack I can instantly locate any particular record.
Even better, you have prepared a chronology and have made initial observations which are absolutely invaluable.
Now, instead of having to send a mass of documentation to Counsel to trawl through and advise on for the purpose of selecting the relevant medical experts, with all the difficulty, delay and expense that would have entailed, I can just send the pages containing the contents and index, the chronology, the schedule of radiology and your observations and if counsel then wishes to see any particular records they can be instantly accessed and forwarded.
You have done all this quickly and for a very reasonable fee.
You can be very proud of the service you provide!
It is outstanding.
I am extremely grateful to you.Matt Nagle
It was one of those days that I really dislike. A busy Monday in winter and I was duty doctor. I had a fully booked session and I was inundated with interruptions; pop up messages on the computer screen, telephone requests for advice and the need to see additional...read more
Last week I was lucky enough to go along to the 2018 SCIL Expo at the NEC in Birmingham. I went with our MD and founder Sally Gordon to exhibit at the show. It was my first such event since my change of career in 2017 – broadcast journalism to record collation, so...read more
Last week I was lucky enough to attend the inaugural Patient Safety Learning Conference at The King’s Fund in London. Patient Safety Learning is an organisation borne a year ago, out of the frustration of seeing the same themes emerge time and again in healthcare...read more